Improve business operation using Robotic process automation

Your business is doing well, and you don’t see any problem. You, however, know that you need to improve business efficiency so that your business can create more value for customers. Robotic process automation is one of the business efficiency improvement solutions, and it helps your business to produce quality output. Deploying software bots is the best decision you can make to improve your business operation and outcompete your competitors.

What is Robotic process automation, anyway?

“A software bot that is working on behalf of humans – or requires minimal human intervention - and fulfilling the business requirement.”

For example;

Your business system creates an Invoice, and you should copy the invoice information to another system – a financial utility program to manage your book. It is the data entry job. The complete task requires no cognitive thinking and decision-making skills. And still, you hired an employee to do the job.

The alternative business solution is to create a software bot – Robotic process automation utility programs.

The system triggers the software bot as soon as an invoice has generated, and then the bot starts capturing the invoice information and copy data to another remote system.

You see the advantages of deploying software bots in your business operation;

1. The employee is free from monotonous work. And you can engage him in another creative activity now.
2. Software bot doesn’t make any errors and also doesn’t break any business process. Instead, the bot increases the business efficiency.

Your business operation needs improvement and you – as owner – want to deploy long-term solutions over thinking of short-term patches.

Start Robotic process automation in your business operations.

The above example should have given you an idea of what you can achieve using software bots.

Small businesses are terrible at producing constantly good results and values for the customers. The owner and his team need to put lots of human effort into achieving quality output.

You don’t want to lose your customer because of business inefficiencies. You shouldn’t, anyway.

The core idea of Robotic process automation is to transform repetitive human work into software bots. And your business processes should have around 50% – 70% tasks that require no human decision or complex rules to decide anything. And these are the tasks that you should be automated first.

There are mainly two types of software bots; Attended, Unattended.

In short, an attended software bot requires human decision skill in between work, and it waits for human action to take further steps. Whereas, Unattended software bot requires no human intervention. It starts work at the scheduled time and finishes by sending reports to the administrator.

You could start grouping your business works into two groups like simple rule-based work and cognitive decision-based work.

For example;

Generate invoice, Copy the invoice data to another financial utility system, Payment reminder, Extracting data from client documents, and similar tasks should go into a simple rule-based group.

And

Finding the right project for the work, Creating marketing content, Creating client proposals should go in the cognitive decision group.

The idea of understanding the existing business processes should be a top priority to any business owner before engaging in software automation. You can see all the steps required to finish the business operation. And you can also find the bottleneck in your processes.

Your next step is to find an efficient way to transform these tasks into software bots. And some business works can transform into bots using existing automation solutions; Automation Anywhere, UIPath, Blue prism.

But, your business should have some specific works, and these are unique differentiators to your competitors. And these works couldn’t be automated using existing solutions.

Also, cognitive decision group works require higher technological solutions using AI and Machine learning. Therefore, you shouldn’t start work transformation that requires human-cognitive decision skills. But you could initiate automation from a simple rule-based group.

Now, you could hire a professional Robotic process automation team that can create and deploy software bots according to specific rules.

My team and I have experience in Robotic process automation solutions, and I created different bots for our existing clients. They are happy with our solutions.

You should review some of our automation works, and you could start our conversation over automation work. I will be happy to assist you in improving your business efficiency.

As a side note, I created attended and unattended software bots to increase our software development efficiency and deployment services. These software bots help my business to produce valuable results for you.