Software and hardware bots are the future of business growth

Many business operations rely on monotonous works, and therefore they need a mix of low-skilled and high-skilled employees. Essentially, increasing the business operation costs. In reality, they want to increase their revenue – profit - by improving business operations. These are opposite sides. You can’t improve business operations unless you integrate smart solutions and free your employees to do other cognitive-based works.

Nowadays, we find many smart things based on AI or Machine learning or simple logic-based embedded systems. And the future is promising that we will be using more automated systems; software bots and hardware bots.

You need to understand the current trends and insights and then anticipate the business future. Your clients are looking for automatic solutions where things get completed automatically.

What are software and hardware bots?

A bot is a programmed system that performs its operations without human intervention or less input from a human.

Software bots run on the computer system and analyze different data and then perform the required operations. They may produce the output or perform some implicit actions or trigger another software or hardware bot.

Let’s see an example;

Software bots perform all stock market operations. The advisory company creates the rules of transactions, and then software bots perform them.

Another example is an order management system in E-commerce websites. Your order gets processed through different software bots so that you get a seamless experience.

Hardware bots run on electronic boards – maybe PC, Micro-controller, or embedded system – and analyze the surrounding environments and perform required operations.

An example is today’s smart lighting systems. If no human is inside the room, the light goes off. And as soon as a human enters the room, the light goes on.

Industrial robotic operation is another example of hardware bots working together to produce the output.

Do I need software or hardware bots?​

It depends on your business operations and industry.

Many businesses are transforming their operations either as software bots, or hardware bots, or a combination of both.

Customers demand more transparency from businesses, and they want services or products quickly. Probably, they want instant results. And these are two primary reasons for integrating automated solutions.

You need to analyze your current business operations and see if your business needs new tools and new solutions for improving them. Also, see your competitors as to what they are doing to increase and grow their business and performance.

Humans are, by nature, slow producers. And if your business requires many employees, then you need to look at different solutions. Maybe, you can engage your employees for other cognitive-based operations after integrating bots.

Should I worry about these bots?

You are a business owner, and you review your competitors often. Don’t you?

If your competitors are integrating automated solutions, then you will have pressure to integrate these as well. Otherwise, you will start losing customers in the future.

And if your competitors don’t care about their businesses, still, you need to take bold steps to increase revenue by improving business operations. And one of the many solutions is integrating software or hardware bots.

In reality, you shouldn’t worry about these bots. But, you should know the importance of these bots and what they bring to the business environment.

How to transform your business operations?

You couldn’t transform your business and integrate automated solutions overnight, the first thing to note. And, therefore you need to give sufficient time to analyze and then find the answer.

The first step is to identify the bottlenecks. You need to review current business operations and then find the weak areas. These are the first things that your team should upgrade.

For example, in your e-commerce business, Customer requests for refund and system send a notification to financial department and order management team. There, the request gets processed manually by looking at different factors.

Instead, let’s integrate a software bot that identifies the related order and current status. If a customer already received the product, the refund couldn’t be processed unless the customer returns the product. And financial team even won’t know about the pending requests. They can serve other customers prominently.

The second step is to find a software automation team or build by gathering your talented and skilled employees. The team should have sufficient experience and should finish the work in time.

Alternatively, you can hire our software automation services. We will be happy to serve you and finish your business transformation.

Who are we, and what are we doing?

We are a software development company and have been serving our customers since 2011, and we have gone through several transformations ourselves. Nowadays, we are focusing on two technologies; Software automation and Web application development. 

Software development is very hard, and managing software projects are not an easy task. Most of the software project failures are because of human errors. And, therefore we are continuously transforming our business and adding more and more software bots to our regular day-to-day works so that we could predictably produce results. 

And so far, we succeeded. We integrated many back-end software bots, and all are doing great works for our clients. 

Should you think about integrating software automation in your business? Contact us, and we will get back to you at the earliest.